Optimizing message receive experience for your Samsung (J5/J7) device

Please perform the following steps to get the best Hike messaging experience on your Samsung device

 Step 1: Open your App menu and look for "Smart Manager"

 

Step1.png

Step 2: Select "Battery"

Step2.png

Step 3: Select "Hike"

Step3.png

Step 4: Under App optimization, select "Turned off for" 

Step4.png

Step 5: Press back to save your settings.

 

Step 6: Open your App menu and look for "Smart Manager"

Step1.png

 

Step 7: Swipe to the second screen which says "Ultra data saving"  

 

 Screenshot_20160720-151410.png

 

Step 8: Tap on the "+" sign and select "hike"  

 

Screenshot_20160720-151517.png

 

Step 9: Once you select hike, you will see a message like "Background data allowed for hike" 

 

Screenshot_20160720-151538.png

 

If you have any further questions/comments please write to us at [email protected] with your mobile number.   

 

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