I’m not able to see a contact on hike.

If you are using a Xiaomi phone please click here

If you are using Lenovo phone please click here

If you are unable to see a contact which is saved on your phone and you are unable to see them on hike, please check the following.

Refresh your contacts.

Step 1: From home screen, tap on 'New Chat'


Step 2: Tap on the three dot menu on the top right corner of hike and Tap on 'Refresh'


Step 3: Wait for couple of seconds until you see the toast "Contacts Synced"


Check if your contact is hidden.

Step 1:  Tap on 'hi' logo on the top to enter hidden mode (To know more on entering and exiting hidden mode, click here)


Step 2: Tap on 'Search' or 'New Chat' and check for the contact again.


Check if you have blocked the contact.

To know more about Blocking a contact and unblocking one,  click here


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